Gameforge supports theft

Up until a few days ago I played ogame. This is a browser based online game where thousounds of people interact to steal and trade resources. It was the sort of game that you could spend 10-20 minutes on throughout the course of a day and provided a welcome respite from work.
My finacee also played it for similar reasons. She played for almost a year and I did for 2 and a half years.

That is, until the other day. Because I was helping out my financee (which is within the rules) and because she was on the same IP address (also within the rules) when the resources arrived (against the rules) we both got banned until 2036. Now, I'm not disputing the ban. We both violated one small part of the terms and conditions. The penalities for that are a permanent ban which seems a little draconian but that's how it is.

So, Ban in place I decided to ask for my money back as I've got 8 months left to run on the account only to be told to go away.

So, bewary of online games especially of places like gameforge who will happily take your money and then ban you for an infraction.

This to me is theft - a bought for service is not being provided, they won't transfer the subscription to another account and they won't refund me.

So, thanks to Gameforge I'll not be trusting any MMO ever again.